I received a package from ServiceNow on Friday! It contained these nifty items:
These are the fabled 2020 Developer MVP swag items that were lost amongst the boxes (not unlike the ark in Indiana Jones) when all the ServiceNow offices shut down due to the start of the pandemic. I most definitely will be sporting this jacket (and the eventual 2021 Developer MVP swag) the next time I’m at a ServiceNow function.
As for the award (trophy?), when I add it to my other valued awards, it really becomes a nice summary of my four (yes, only four) years so far in IT and ServiceNow:
Paige Duffey and Maria Gabriela Waechter has rebranded and redeployed the WomenNow.dev website/blog.
Our purpose is to provide a spotlight for female identifying developers in our community.
We want to show the world the great ideas and minds that tend to be quieted and put down by not only society in general,
but maybe by even their own work environments.
I also had the honor of contributing a post about being an ally to women.
Please, check it out: On being an ally, as it’s a very important topic to me, and should be a very important topic for everyone in this industry.
Does your development team have a testing task baked into your development pipeline? If yes, do you have a testing script style that is consistent throughout your team? It’s a great step that provides plenty of benefits despite the extra time added to the process:
One of my earliest posts here was about revamping release notes. I talked about what makes release notes better, but in today’s post, I want to talk about why release notes are good in the first place.
On share, there is a great project by Phuong Nguyen for implementing a great impersonate dialog window into the Service Portal, found here. Unfortunately, it uses a NOW API to handle a lot of the impersonating and end impersonation functionality, which snc_external users (from the Explicit Roles plugin, which is a required plugin for some bigger plugins like Customer Service management) aren’t able to access. Until Phuong implements functionality to handle this into his share project, this small update will at least add an “unimpersonate” button to the service portal for specifically snc_external users.